SHIPPING & REFUNDS
SHIPPING POLICY
We are currently only shipping within Great Britain. Most packages will be sent by Royal Mail Tracked 48 service and should be received within 2 days of postage.
Please note that chocolate is not packed in thermal insulation so during hot weather we may delay your package to reduce the risks of melting. This still cannot be guaranteed. We will inform you if we do hold back posting for any reason.
REFUND POLICY
Should you be unhappy with the products delivered then please get in touch within 24 hours. Due to the nature of the product we cannot guarantee that it will be delivered in perfect condition as some things such as temperature, humidity and mailing processes are out with our control.
If the problem is something that we could have done better then we will offer to refund or replace the item(s).